What is this charge for? — brandor™
Hello, you are probably here because you found a charge on your bank statement and are wondering where it came from. Here we will attempt to help you solve the mystery!
Who is brandor™?
brandor™ is a company specializing in promotional products and branded merchandise. We provide a range of products for corporate branding needs and manage online stores for companies, where their employees can purchase company-branded items.
Why are you charging me?
If you see a charge from BRANDOR-CHARGE.COM on your credit card statement, it is for a purchase made from one of the online merchandise stores we manage. These charges are for promotional products or branded merchandise ordered through our platform.
Doesn't sound familiar?
If you do not recognize a charge from BRANDOR-CHARGE.COM, we recommend reviewing your recent purchases for any branded merchandise or promotional products. It's also advisable to check with colleagues or family members who might have access to your card. For further assistance, please reach out to us at support@brandor.com or (410) 242-8200.
How do I cancel my order?
To cancel an order, please contact our support team as soon as possible at support@brandor.com or (410) 242-8200. We will accommodate your request based on the status of your order. Please note that orders already in processing or shipped may not be eligible for cancellation.
Can I get a refund?
We offer refunds in line with our refund policy. If you are not satisfied with your purchase or if there are any issues with the order, please reach out to our customer service team at support@brandor.com or (410) 242-8200 to discuss the possibility of a refund. Terms and conditions will apply.
Any further questions?
If you have any additional questions or need further clarification, please do not hesitate to contact our customer support team at support@brandor.com or (410) 242-8200. We are here to assist you with any inquiries or concerns related to your order or the charges on your statement.